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Terms & Conditions

Effective Date: 06/12/2025

 

Welcome to Hatch Multimedia . These Terms and Conditions govern your use of our website https://hatchmultimedia.net and the services and products we offer, including premade signage, small format printing, and custom graphic design.

 

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.

 

 

1. Use of Website

 

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

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  • Use our site in any way that could damage or impair the website or interfere with others' use

  • Attempt to gain unauthorized access to our systems or networks

  • Use our content or products for resale without express written permission

 

 

2. Products & Services

 

Premade Signage and Print Products:

 

We offer a variety of ready-made design products. All sales of premade items are final unless damaged upon arrival. Minor color variations may occur due to screen vs. print differences.

 

Custom Design Services:

 

Custom projects begin with a consultation and/or quote request. Final pricing will be confirmed before work begins. A deposit or full payment may be required upfront depending on the scope.

 

You are responsible for ensuring all information, spelling, and details you provide for custom orders are correct before final approval and production.

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3. Payment Terms

 

We accept payments via secure third-party processors. Prices are listed in [USD unless otherwise stated] and are subject to change without notice.

Custom design projects may require a deposit. Payment in full is typically required before delivery or final production.

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4. Intellectual Property

 

All designs, graphics, images, text, logos, and other content on our website are the property of Hatch Multimedia unless otherwise credited. You may not reproduce, modify, or use our work for commercial purposes without written permission.

 

When you provide content (e.g., logos or text) for custom designs, you confirm that you have the legal right to use that material.

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5. Shipping & Delivery

 

Physical products will be shipped to the address you provide during checkout. Delivery times are estimates and may be affected by carrier delays or other factors beyond our control.

 

Digital files, if part of your purchase, will be delivered via email or secure download.

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6. Refunds & Cancellations

 

Premade Products:

 

We do not offer refunds unless the item is defective or damaged. If there’s an issue, contact us within 7 days of receiving your order at contact@hatchmultimedia.net.

 

Custom Projects:

 

Refunds for custom work are handled case-by-case. If a project is canceled after work has started, partial refunds may be issued depending on the progress.

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7. Limitation of Liability

 

Hatch Multimedia is not liable for:

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  • Indirect, incidental, or consequential damages

  • Errors or delays outside of our control

  • Client-supplied content or errors in approved designs

 

You agree that our total liability under any claim shall not exceed the amount you paid us for the service or product in question.

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8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external sites.

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9. Changes to Terms

 

We reserve the right to update these Terms at any time. Changes will be posted on this page with the “Effective Date” updated. Continued use of the website indicates your acceptance of the revised Terms.

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10. Contact Information

 

For questions or concerns about these Terms, contact us at:

 

Hatch Multimedia
Website: https://hatchmultimedia.net
Email: contact@hatchmultimedia.net

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